About Us

My HealthCity Hope Island and Pimpama are independently owned and operated Bulk Billing Medical centres.


We at My HealthCity provide 365-day 
QUALITY bulk billing Doctors Quality Service and we are a 1 Stop Medical Centre. We are an independently owned and operated, GPA Accredited Medical Practice offering all aspects of medical care and health management from Child Health, Women’s Health, Chronic Disease Management, Elderly care to All General Practice Health Services.


4 Pillars of our Service Motto: 
QUALITY, Availability, Accessibility & Affordability.

 

QUALITY & SAFETY:

  • An exceptional and happy team of Doctors, Allied Health Professionals, Nursing staff and Frontline staff providing our patients with the very best care.
  • GPA Accredited Medical Practice (To RACGP latest standards)
  • We have robust Practice Policies & Procedures in place to keep our patients SAFE.
  • ALL our Doctors are Fellows of Royal College of General Practitioners (FRACGP) of Australia (VR GPs)
  • More than half of our Doctors are trained in UK (MRCGP)
  • Highest standards of Infection Control, Risk assessment
  • We follow regular Audit, Control & Safety measures

Availability:

  • We’re open 7 days a week! In fact we are open 365 days a year.
  • We’re open Monday to Friday from 7am-7pm, and on weekends from 8am-4pm (Hours subject to change-Please refer to Google listing for updates)
  • We’re even open on public holidays 8am-1pm, so we have you covered all year round.
  • Additionally, our Skin Cancer Clinic runs 7 days a Week.

Accessibility:

  • 1300 MY H CITY (Toll Free calls)
  • Ample on-site car Parking
  • Easy to use, Self Check-in Screens
  • Friendly Reception Staff
  • Physically challenged friendly

Affordability:

  • All our Doctor consults are BULK BILLED  to current Medicare card holders

1 STOP MEDICAL CENTRE

My HealthCity offers a wide range of services all under one roof, including pathology, pharmacy, radiology, dental, physiotherapy, podiatry, psychology, Dietitian, Diabetes Educator and Exercise physiologist.

We also have Bulk Billed Cardiology Clinics.  Our Heart clinics do Bulk Billed – Cardiology consults, echocardiograms, stress echos, 24 hr Holter ECG, etc. Please ask one of our friendly staff for more information.

My HealthCity has We even provide after-hours care through the National Home Doctor Service when our regular doctors are unavailable. You can book an appointment by calling our friendly staff or online at myhealthcity.com.au. A standard appointment is about 10 to 15 minutes, but if you have more than one issue kindly be sure to allow for more time when booking.

If you’re unable to make your My Health City appointment, please let us know so that we may allocate your appointment to another patient in need. When you arrive for your appointment, be sure to check in with our friendly reception staff to avoid unnecessary delays in the waiting room. If our team is busy, we welcome you to check-in using our check-in kiosks located at our entrance. Simply follow all the on-screen prompts all the way to the “finish” button!

My HealthCity cares about the health and wellbeing of you and your family. Follow us on Google, Facebook and Instagram for news and updates on the latest in health. While we aren’t crystal ball readers and we can’t predict when flu shots will be in each season, rest assured when they arrive we will shout it from the rooftops via social media and our website. And, as in past years, we will send SMS messages to our most at-risk patients.

Our Practices are located on Halcyon Way, Hope Island and Attenborough Blvd, Pimpama, offering the following convenient services:

Pharmacy Graphic

Pharmacy

Dentist Graphic

Dental

pathology Graphic

Pathology

Physiotherapy Graphic

Physiotherapy

Radiology Graphic 

Radiology

Podiatry Graphic

Podiatry

Save time and book your GP appointment ONLINE!

Book Online